Privacy
Privacy information for Clash Rooms
Controller
The Great Escape GmbH, Hanauer Landstraße 340, 60314 Frankfurt am Main, Germany. Managing director: Julien Sotir. Contact: kontakt@clashrooms.de, telephone: +49 69 450 94 688.
Website and hosting
Wix hosts this website. Technical connection data, including your IP address, access time, requested resource and browser/device information, is processed to deliver and secure the website (Article 6(1)(f) GDPR). Images and videos may load from Wix media servers.
Contact
Our event enquiry form stores the details you provide (name, company, email, preferred dates, group size and optional wishes) in Wix Forms so we can process your enquiry. Wix provides spam protection. An enquiry is not a booking. Please do not include sensitive information in the free-text field.
We process information you provide through the form, by email or telephone to answer your enquiry and prepare or perform a contract (Article 6(1)(b) GDPR). Other enquiries are handled based on our legitimate interest in communication (Article 6(1)(f) GDPR).
Bookings and digital vouchers through Quinbook
We use Quinbook, provided by Woizzer AG, Osakaallee 2, 20457 Hamburg, Germany. The existing Quinbook module loads on booking and voucher pages and receives necessary technical connection data. Date, participant, contact and payment information is processed to handle your booking or purchase (Article 6(1)(b) GDPR). Further information about processing and payment providers is available in the shop and the Quinbook privacy notice.
Google Maps
The embedded map loads only when you select “Load map”. This sends your IP address and technical connection data to Google with your consent (Article 6(1)(a) GDPR). Select “Disable map” to remove the map again. You can also open Google Maps using the external directions link. See the Google privacy policy.
Analytics and advertising measurement
Fonts are hosted locally. With your optional consent, we use Google Analytics 4 by Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. The Google tag loads only after “Analytics only” or “Analytics & ads”. It measures page views, clicks, successfully received event enquiries and completed bookings, including a random transaction identifier, public product information, currency and booking value. This integration sends no names, email addresses, form answers, payment details, voucher codes or email hashes to Google.
Google receives technical connection and device information and pseudonymous identifiers. Only “Analytics & ads” additionally permits advertising storage and attribution in Google Ads. Google Signals and personalised advertising remain disabled. Analytics cookies last up to 90 days; your choice is stored locally for up to 180 days. Use “Privacy settings” at the bottom of the screen to change or withdraw it. Withdrawal disables this measurement and deletes its own Analytics and advertising cookies. Transmitted page addresses contain only approved advertising parameters; personal query parameters and fragments are removed.
The legal basis is your consent under Article 6(1)(a) GDPR and Section 25(1) TDDDG. Google may process data outside the EU, including the USA. See the Google privacy policy, Google Analytics privacy information and, for Tiqanto bookings, the measurement privacy information. The booking provider’s own processing is described above.
Retention and recipients
We retain personal data only as long as required for its purpose or legal retention duties. Technical service and payment providers receive data where required to provide their services. Processing outside the EU/EEA is subject to Articles 44 onwards of the GDPR.
Your rights
Subject to applicable conditions, you have rights of access, rectification, erasure, restriction, data portability and objection. You may withdraw consent for the future at any time and complain to a data protection authority, including the Hessian Commissioner for Data Protection and Freedom of Information. Send privacy enquiries to kontakt@clashrooms.de.
Updated: October 2026